Terms of service

Clause No. 1: Purpose

The general terms and conditions of sale described below detail the rights and obligations of the company and its customer in the context of the sale of products: sports equipment/apparel and various accessories. By placing an order, you declare that you have read and accepted these General Terms and Conditions of Sale. All orders are subject to product availability and to the company’s acceptance of the order.

 

Clause No. 2: Prices

The prices of the goods sold are those in effect on the day the order is placed. They are stated in euros and include all applicable taxes.

The company reserves the right to modify its prices at any time. However, price changes will not affect orders that have already been confirmed.

 

Clause No. 3: Payment Terms

Payments may be made by credit/debit card or PayPal. Your order will be processed once payment has been confirmed. In the event of non-payment, the company reserves the right to cancel the order.

 

Clause No. 4: Right of Withdrawal

In accordance with Article L.221-18 of the French Consumer Code, the customer has fourteen (14) days from receipt of the goods to exercise their right of withdrawal without having to provide any reason or pay any penalties, except for return shipping costs, which remain at their expense, in compliance with the legal conditions governing withdrawal.

To exercise the right of withdrawal, the customer must notify the company of their decision by means of an unambiguous statement using the withdrawal form available on our website.

If the right of withdrawal is exercised within the aforementioned period, the company undertakes to refund the customer the full amount paid. The refund will be made using the same payment method used by the customer for the initial transaction.

The customer must return the goods to the address provided upon contact, without undue delay and, in any event, no later than fourteen (14) days after communicating their decision to withdraw. This deadline is deemed to have been met if the goods are returned before the expiration of the fourteen (14) day period.

The right of withdrawal does not apply to goods excluded by law, including personalized goods, goods liable to deteriorate rapidly, and sealed goods that cannot be returned for health protection or hygiene reasons once opened after delivery.

Article L221-28 of the French Consumer Code states that the right of withdrawal does not apply to goods unsealed by the consumer that cannot be returned for hygiene or health protection reasons.

If the socks have been worn or their packaging has been unsealed, the seller may refuse their return for hygiene reasons, provided that this restriction is stated in the General Terms and Conditions of Sale.

If the socks are new, unworn, and still in their original packaging, the consumer may exercise their right of withdrawal and request a refund or exchange.

 

Clause No. 5: Delivery

Delivery is made to the address indicated by the buyer at the time of ordering, and shipping costs are specified at checkout.

The delivery time indicated when the order is placed is provided for informational purposes only and is not guaranteed. Delivery times may vary depending on the destination and product availability.

Any reasonable delay in the delivery of the products shall not entitle the buyer to claim damages and/or cancel the order.

Transport risk is not insured by the company.

In the event of missing or damaged goods during transport, the buyer must submit a claim upon receipt of the goods. Such claims must be made in writing within five days of delivery by email.

 

Clause No. 6: Liability

The company shall not be held liable for any direct, indirect, special, consequential, or punitive damages resulting from the use of its products.

 

Clause No. 8: Force Majeure

The company shall not be held liable if the non-performance or delay in the performance of any of its obligations under these General Terms and Conditions of Sale results from a force majeure event. Force majeure refers to any external, unforeseeable, and irresistible event within the meaning of Article 1148 of the French Civil Code (health crisis, natural disaster, etc.).

 

Clause No. 8: Competent Court & Applicable Law

Any dispute relating to the interpretation and execution of these General Terms and Conditions of Sale shall be governed by French law.

Failing an amicable resolution, the dispute shall be brought before the competent court of the relevant city and its surrounding jurisdiction.

 

Clause No. 9: Amendment of the Terms and Conditions

The company reserves the right to modify these General Terms and Conditions of Sale at any time. Changes shall take effect upon publication on the website.