Shipping policy
Shipping Methods
We offer the following delivery options for your orders:
Mondial Relay: Delivery to a pickup point.
Colissimo: Home delivery with tracking.
Delivery Times
The delivery times indicated below are provided for informational purposes only and represent an average estimate. They do not guarantee delivery within the exact number of days stated. Delivery times vary depending on the selected shipping method and destination:
Mondial Relay: 3 to 5 business days within mainland France.
Colissimo: 2 to 4 business days within mainland France.
International shipments: Delivery times may vary between 5 and 15 business days depending on the destination.
Shipping Costs
Shipping fees are calculated automatically at checkout based on your cart total and delivery destination.
Order Processing
Orders are prepared and dispatched within 24 to 48 hours (excluding weekends and public holidays). Once your order has been shipped, you will receive a confirmation email with a tracking number.
Order Tracking
A tracking number is provided for each shipment, allowing you to monitor the progress of your order in real time.
Delivery Issues
If you experience any issues with the delivery of your order (delay, loss, or damaged parcel), please contact us at bonjour@gamechangershop.fr within 14 days of the expected delivery date.
We remain at your disposal for any questions or assistance regarding your delivery.