General terms and conditions of sale

GENERAL TERMS AND CONDITIONS OF SALE

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Clause No. 1: Purpose

The following terms and conditions of sale detail the rights and obligations of the company and its customers in the context of the sale of products: sports equipment/clothing and various accessories . By placing an order, you declare that you have read and accepted these Terms and Conditions of Sale. All orders are subject to product availability and acceptance of the order by the company.

Clause No. 2: Price

The prices of the goods sold are those in effect on the day the order is placed. They are quoted in euros and include all applicable taxes.

The company reserves the right to change its prices at any time. However, changes will not affect orders that have already been confirmed.

Clause No. 3: Payment Terms

Payments can be made by credit card or PayPal. Your order will be processed once payment is confirmed. In case of non-payment, the company reserves the right to cancel the order.

Clause No. 4: Right of Withdrawal

In accordance with Article L. 221-18 of the French Consumer Code, the customer has fourteen (14) days from receipt of the goods to exercise their right of withdrawal without having to provide any justification or pay any penalties, with the exception of return shipping costs, which remain their responsibility. This is subject to the legal conditions for withdrawal.

To exercise their right of withdrawal, the customer must notify the company of their decision to withdraw by means of an unambiguous statement using the withdrawal form available on our website.

If the right of withdrawal is exercised within the aforementioned period, the company undertakes to reimburse the customer for all sums paid. The reimbursement will be made using the same payment method used by the customer for the initial transaction.

The customer must return the goods to the address provided upon initial contact, without undue delay and, in any event, no later than fourteen (14) days after communicating their decision to withdraw. This deadline is considered met if the customer returns the goods before the fourteen (14) day period expires.

The right of withdrawal does not apply to goods excluded by law, in particular personalized goods, goods liable to deteriorate rapidly, sealed goods which cannot be returned for reasons of health protection or hygiene if they have been opened after delivery, etc.

Article L221-28 of the Consumer Code stipulates that the right of withdrawal does not apply to goods unsealed by the consumer and which cannot be returned for reasons of hygiene or health protection.

-          If they have been worn or their packaging has been unsealed, the seller may refuse their return for hygiene reasons, provided that this restriction is mentioned in its general terms and conditions of sale (GTC).

-          If the socks are new, unworn and still in their original packaging, the consumer can exercise their right of withdrawal and request a refund or an exchange.

Clause No. 5: Delivery

Delivery is made to the location indicated by the buyer when placing the order, and the delivery costs are indicated at the time of ordering.

The delivery time indicated when the order is registered is only an indication and is not guaranteed; therefore, delivery times may vary depending on the destination and product availability.

Any reasonable delay in the delivery of the products shall not entitle the buyer to compensation and/or cancellation of the order.

The company does not insure the risk of transport.

In the event of missing or damaged goods during transport, the buyer must A claim must be made immediately upon receipt of the goods. These reservations must be made in writing within five days of delivery, by email.

Clause No. 6: Liability

The company cannot be held liable for any direct, indirect, special, consequential or punitive damages resulting from the use of its products.

Clause No. 8: Force Majeure

The company shall not be held liable for any failure to perform or delay in performing any of its obligations under these terms and conditions of sale if such failure or delay is due to force majeure. For the purposes of this clause, force majeure shall mean any external, unforeseeable, and irresistible event as defined in Article 1148 of the French Civil Code (health crisis, natural disaster, etc.).

Clause 8: Jurisdiction & Applicable Law

Any dispute relating to the interpretation and execution of these general terms and conditions of sale shall be subject to French law.

In the absence of an amicable resolution, the dispute will be brought before the competent court of the city concerned and its surroundings.

Clause No. 9: Amendment of the General Terms and Conditions

The company reserves the right to modify these General Terms and Conditions of Sale at any time. Modifications will take effect upon their publication on the website.